Last updated: 3 October 2026
Ember is operated by SM Digital Ventures (Pty) Ltd and is only for adults aged 18 and older. Every member must provide an eligible date of birth to complete a profile. Accounts belonging to anyone under 18 are not permitted.
Ember has zero tolerance for child sexual abuse and exploitation (CSAE). The following are strictly prohibited: child sexual abuse material (CSAM) in any form; grooming; sexualising minors; soliciting, arranging or encouraging contact with a minor for sexual purposes; and any other conduct that exploits or endangers children.
Use the report action on a member's profile, in your matches or in a chat, and choose "Member may be under 18" or "Child safety concern". You can also email our designated child-safety contact at safety@emberdating.online. Please do not copy, save or forward any material you believe may involve a child; describe what you saw instead.
Child-safety reports are given high priority in our moderation queue and are reviewed by authorised people. A report alone does not decide the outcome. Where appropriate, Ember may restrict or suspend an account and preserve relevant records, which are not deleted through normal account deletion while a legitimate safety, legal, investigation or reporting purpose remains.
Ember reports and escalates to appropriate competent authorities where required or applicable, and co-operates with lawful requests from those authorities.
See also our Community Guidelines and Terms of Service.